Privacy Policy

Effective Date: 5/10/25

At Truckee Hauling & Junk Removal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through phone, text, or online forms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, address, photos of junk for quotes

  • Usage Data: Basic website analytics such as page views, time on site, and location (via cookies or tools like Google Analytics)

2. How We Use Your Information

We use your information to:

  • Respond to quote requests

  • Schedule junk removal services

  • Improve customer service and our website

  • Send service-related updates or reminders (e.g. appointment confirmations)

3. How We Protect Your Information

We implement reasonable security measures to protect your information from unauthorized access or disclosure. We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

We may use third-party tools (e.g. Google Analytics, website builders) that collect data to help us improve our services. These services have their own privacy policies.

5. Your Choices

You can:

  • Opt out of communications at any time by replying β€œSTOP” to texts or contacting us directly.

  • Request a copy or deletion of your personal data by emailing or calling us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Truckee Hauling & Junk Removal
πŸ“ž 530-214-0727