Privacy Policy & Terms of Service

Last Updated: October 2025

At Truckee Hauling & Junk Removal, we value your privacy and want you to understand how we collect, use, and protect your information. By using our website or scheduling services, you agree to the terms below.

Information We Collect

When you book an appointment or contact us, we may collect your name, phone number, email address, and service details.

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Send reminders, updates, and service-related messages

  • Share limited promotional offers (only if you’ve opted in)

  • Respond to your questions or requests

We do not sell, rent, or share your information with third parties for marketing purposes.

Text Messaging Policy

When you provide your phone number and check the consent box during booking, you agree to receive text messages from Truckee Hauling & Junk Removal related to appointments and occasional promotions.

  • Message and data rates may apply

  • Reply STOP to opt out or HELP for assistance

  • You may also contact us directly to update your preferences

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as soon as possible. We may reschedule or adjust appointments due to weather, safety, or operational issues.

Data Security

We take reasonable steps to protect your personal information from unauthorized access or misuse. However, no online system is 100% secure, and we cannot guarantee absolute protection.

Limitation of Liability

Truckee Hauling & Junk Removal is not liable for indirect or consequential damages resulting from your use of our website or services.

Contact Us

If you have questions about this policy or our services, please reach out:

📧 truckeetahoejunkremoval@gmail.com

📞 +1-530-214-0727